Betterpath, Inc. (“Betterpath,” “we,” “us,” or “our”) welcomes you. We’re really excited that you have decided to use and access the BetterHSA Platform, including betterpath.com, hsa.betterpath.com, and any sub-domains thereof (collectively, “Platform”).
Our collection and use of protected health information (“Protected Health Information”) occurs only when you authorize certain data sources to be connected to the Platform. Data sources are connected through Betterpath’s API, which provides end-to-end encryption to ensure data is secure in transmission. Sources of Protected Health Information may include but are not limited to: mobile apps, web portals, biometric devices and wearables. The Protected Health Information collected from these sources is owned and controlled by you, and will never be shared with any third parties without your authorization.
When you authorize your Protected Health Information to be shared for commercial purposes, your Personal Data is removed and replaced with a code to reduce the risk of you being identified by a third party. Your Protected Health Information will be stored natively on your mobile device, and will only be accessed and stored on the Platform when you authorize its use for commercial purposes.
If you have provided us Personal Data, you may access, review, and make changes to your Personal Data through your BetterHSA Data Settings. If you have authorized sources of Protected Health Information to be connected through the Platform, you may access, review and make changes to these authorizations at any time through your BetterHSA Data Settings. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Betterpath marketing email. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. You cannot opt out of receiving transactional e-mails related to your transactions with us.
You are always in control of how your Information is accessed and shared with third parties. We use the Personal Data, Protected Health Information, Financial Information, and the Other Information, (collectively, the “Information”) to process your BetterHSA Debit Card transactions, provide and improve the Platform and our services, solicit your feedback, inform you about our products and services, and administer our rewards and profit sharing programs. When you opt-in to share your Information for commercial purposes, the Information may be used in the following ways:
Email communication that you send to us via the Platform may be shared with a customer care representative, employee or the expert that is most likely to be able to address your inquiry. The Information you provide in your email will be used only for the purposes of answering your email. From time to time we may send you Platform-related emails, such as a welcome email when you register with the Platform.
When you refer a friend to join the Platform, your friend will receive a link to download the BetterHSA App, or an email invitation automatically sent from Betterpath on your behalf. We will not use your friend's email address for any other purpose. Similarly, when you email a message using the Referral function, the email addresses are used to facilitate the email communication and are not retained by us.
At various places on the Platform you will be given the option to receive recurring newsletters and to set alerts and reminders. You can unsubscribe from newsletters by clicking on the unsubscribe link. You can manage your alerts and notifications through your account.
You may also write to us at: Betterpath, 68 Jay Street Suite 201, Brooklyn, NY 11201